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Motion Connected Privacy Policy

Updated February 4, 2018

MOTION CONNECTED LLC ("MOTION CONNECTED") respects the right to privacy. MOTION CONNECTED understands that the protection and the appropriate, lawful use of personal health-related information and PHI are essential and mandated by law. The privacy of all medical records and other individually identifiable health information (classified herein as “PHI”) must and will be protected at all times. Our Privacy Policy contains important information and disclosures regarding the hosting, maintenance, management, access, and use of PHI or other health-related information or data in connection with our Websites and Apps and is as follows:

Information We May Collect

When you register for MOTION CONNECTED products and services in our Websites and Apps, we ask you to provide us with your Personal Data so that we can provide you with the MOTION CONNECTED products and services you requested. Examples of information we may ask for include your name, email address, postal address, gender, age, height, weight and telephone number.

What Do We Collect And Use Personal Information For?

When you register for MOTION CONNECTED services in our Websites and Apps, we ask you for your name and email address. We use this information to provide you with and communicate with you about MOTION CONNECTED products and services. You can choose the method by which you prefer to be contacted. During the registration process, we also ask you for your age, gender, height and weight. We use this information to provide personalized services to you, such as indicating the level of your physical activity and the calories expended by such activity.

On Websites, you may sign up to receive text messages (SMS) on your mobile telephone. To sign up for such alerts, we ask you for your mobile phone number. We use this information to send you the alerts you requested.

When you wear an activity tracking device, it will record information about your physical activity. You may choose to upload this information to our Websites. We use this information to provide you with and personalize MOTION CONNECTED services.

We also may use your Personal Data for our internal purposes. These purposes include administration of our Websites and Apps, data analytics, improving our products and services, and compliance with our legal obligations, policies and procedures.

Please note that information relating to an individual's history, evaluation, diagnosis or condition, treatment and/or related issues are considered PHI by MOTION CONNECTED. MOTION CONNECTED understands that the confidentiality of PHI must be maintained at all times. MOTION CONNECTED understands that PHI may not be used or disclosed without the written consent or authorization of the individual subject with limited exceptions for both as set forth in HIPAA or other applicable federal, state, or local law. Please see our HIPAA Compliance Section in the MOTION CONNECTED LLC Website Agreement and Terms of Use for additional details.

Authorized Users assume sole and exclusive liability and responsibility including any charges, damages, liabilities or losses incurred or suffered by any member or client as a result of their failure to comply with all federal, state, and local laws and regulations including, but not limited to those governing the privacy of PHI and/or other health-related information such as the HIPAA.

Information We Collect By Automated Means

We collect certain information by automated means when you visit our Websites or use our Apps, such as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor this website to our visitors. We collect this information through various means such as "cookies," analytic web and software programs and IP addresses as explained below.


We use "cookies" on our Websites. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting our Websites.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that, by not accepting cookies, you may not be able to take full advantage of all features on our Websites.

Web Analytic Services

Our Websites use web analytics services and software programs. MOTION CONNECTED uses these services and programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Websites, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

Web Analytic Services use cookies to help analyze how users use our Websites. The information generated by the cookie about your use of our Websites (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted to and stored by the web analytic service provider on their servers. They will use this information to monitor your use of this website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The web analytic service provider may transfer this information to third parties where required by law, or where such third parties process the information on the web analytic service provider’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that by not accepting cookies, you may not be able to take full advantage of all features on this website. By using this website, you consent to the processing of data about you by the web analytic service provider in the manner and for the purposes set out above.

IP Addresses

An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world visitors to our Websites come. We also may use this information to enhance our Websites.


We are committed to improving the quality of MOTION CONNECTED products and services. In order to understand a specific problem that arises in relation to the software running on your devices, the software on your devices will log some data on the MOTION CONNECTED server. These data are used to identify and detect any failures or problems you as a user may experience while using the MOTION CONNECTED Service. Examples of data logged and stored include the name of the process, the directory path to the software, the date/time of the process, the Open Source version, thread lists and the binary image. Such data do not reveal any content or media present on the computer or the source of downloads.

Sharing Information

We do not share your personal information except in limited circumstances described below.

The service providers and others to whom we disclose Personal Data are obliged to use such information only for the purposes stated. We will not sell or provide personal data about you to third parties allowing them to use personal data for their own purposes.

We may share your Personal Data with third parties, such as our service providers, in order to provide you with MOTION CONNECTED products and services. These partners provide us with service utilized for customer support, information technology, payment, sales, marketing, data analysis, research and surveys. Our service providers are not authorized by us to use or disclose your Personal Data except as necessary to perform services on our behalf, as specifically authorized by us or you, or to comply with legal requirements. We also require our service providers to adequately protect personal data they process on our behalf.

Where you are using MOTION CONNECTED products and/or services as a result of your employment, please be informed that we will not to share your Personal Data with your employer. Your employer may receive information about the MOTION CONNECTED results of its employees only on an anonymized, aggregated basis. Any request for your Personal Data by your employer will not be honored

Your Choice to Disclose: You may choose to make certain details about yourself, such as your avatar, nickname, relative performance, age bracket or gender, visible to the online community of MOTION CONNECTED participants. You may choose to share such information about yourself with other participants of MOTION CONNECTED services. Any Personal Data you share can be read, collected or used by other individuals in ways we are unable to control or predict, such as to send you unsolicited emails. MOTION CONNECTED is not responsible for any Personal Data you choose to share with other MOTION CONNECTED participants.

Access, Updates and Your Choices

Once you have provided us with your Personal Data, you will have reasonable access to that information so you can update, modify or delete it. You may do this by logging into your MOTION CONNECTED account on our Websites and accessing your profile. We encourage you to keep your personal settings complete and current. By accessing your personal settings, you also may change your preferences on how we communicate with you.

To unsubscribe from the MOTION CONNECTED service, send us an email. You will receive an e-mail message confirming that you have unsubscribed.

Links To Other Websites

Our websites may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked sites. We are not responsible for the content of the linked websites, any use of the sites, or the privacy practices of those sites.

How We Protect Personal Data

We maintain reasonable safeguards designed to protect Personal Data against loss, misuse or unauthorized access. We use a variety of techniques to protect Personal Data, such as firewalls and encryption. We also restrict access to your Personal Data to employees and others for lawful business purposes to assist in providing products or services to you.

Information From Children

MOTION CONNECTED does not knowingly collect Personal Data from children under the age of 13 without approval of a parent or legal guardian. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to MOTION CONNECTED through this Site without the consent of a parent or legal guardian, please contact us, and we will endeavor to delete that information from our databases.

Contact Us

If you have any questions or comments about MOTION CONNECTED products or services or this Privacy Notice, please contact us at MOTION CONNECTED, 2300 Riverside Dr. Green Bay, WI 54301.

Changes To This Privacy Notice

We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this website. We will post a prominent notice on this website to notify you of any significant changes to this Privacy Notice, and will indicate at the top of the notice when it was most recently updated. We encourage you to check back often to review the latest version.